Privacy Policy

At Tuye, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order history and customer support communications

  • Technical data such as IP address, browser type, and cookies for website analytics

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, promotions, or updates

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure secure transactions

3. Payment Security

All payments are processed through secure, encrypted payment gateways. Tuye does not store your full payment card details.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

5. Sharing Your Information

We do not sell or rent your personal information.
Your data may be shared only with trusted third parties such as:

  • Payment processors

  • Shipping and courier services

  • Website analytics providers

These partners are required to keep your information confidential.

6. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.