Welcome to Tuye. By accessing or purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before using our website.
1. General Information
Tuye is an online beauty store specializing in Korean skincare products. By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Information
We strive to display accurate product descriptions, images, and ingredient information. However, slight variations in packaging or appearance may occur due to manufacturer updates.
Our products are for external cosmetic use only unless otherwise stated. Results may vary depending on skin type and routine.
3. Orders & Payments
All prices are listed in the applicable currency and are subject to change without notice.
Payments are processed through secure, encrypted payment gateways to ensure customer safety.
We reserve the right to refuse or cancel any order if fraud, misuse, or unauthorized payment is suspected.
4. Shipping & Delivery
Tuye offers shipping according to the options displayed at checkout. Delivery times are estimates and may vary due to location, courier delays, or external factors beyond our control.
Tuye is not responsible for delays caused by customs, incorrect addresses, or courier issues.
5. Returns & Refunds
Due to the nature of skincare products, we do not accept returns for opened or used items.
If you receive a damaged, defective, or incorrect product, please contact us within the stated return period with proof of purchase. Approved refunds or replacements will be processed accordingly.
6. Allergies & Skin Sensitivity
Customers are responsible for reviewing ingredient lists before use. We recommend performing a patch test prior to applying any new skincare product.
Tuye is not liable for allergic reactions or skin sensitivities.
7. Intellectual Property
All content on this website including logos, images, text, and branding is the property of Tuye and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Tuye shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.
10. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us through our Contact Us page.
